Help & FAQ
Answers to the most common questions about One Touch Football. Can't find what you need? Our support team is one message away.
01What is One Touch Football?
One Touch Football is a mobile application for football players, clubs, coaches and fans. It offers a range of features and services to enhance your football experience, including player statistics, a virtual trophy room, a social media feed of user-generated content, in-app messaging, and so much more.
02Is One Touch Football free to use?
Yes. One Touch Football follows a freemium model, which means the basic features are available for free. There may be additional premium features or content that require a subscription or in-app purchases to access.
03Which profile types are available?
The app offers purpose-built profiles for Players, Coaches & Teams, and Fans, with League profiles for organisers coming in Phase 2. Each profile is tailored to its role in the game, from stats tracking to squad management to community voting.
04What personal data do you collect?
We may collect certain personal data, such as your name, email address, and device information. Rest assured that we handle your data with the utmost care and adhere to strict privacy policies. You can find detailed information in our Privacy Policy.
05How do you ensure the security of my data?
We prioritise the security of your data. We employ robust encryption and follow industry best practices to protect your personal information. Our team regularly monitors and updates our security measures to safeguard against unauthorised access or data breaches. Read more in our Security Policy.
06Can I provide feedback or report issues?
Absolutely! We highly encourage you to provide feedback and report any issues you encounter. Your input is crucial in helping us improve the app. You can share your feedback through our dedicated in-app channels or contact our support team at contactus@onetouchfootball.app.
07How can I stay updated on news and announcements?
To stay informed about One Touch Football, we recommend following our official social media accounts, subscribing to our newsletter, and regularly checking the Community page. We share news, announcements, and important information through these channels.
08How can I contact the support team?
If you have any further questions or require assistance, our support team is here to help. You can reach out through the support section within the app, by emailing contactus@onetouchfootball.app, or via the contact form.
Prepare for the unmissable football experience through One Touch Football®.